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Unlocked · welcome in

Payment confirmed

You're in. The vault is open.

Everything at Resell Vault runs inside Discord, a free chat app where the bots, alerts and your personal support live. There's nothing complicated to set up: just work through the four steps below and you're fully set up, app and all.

Open your Discord DMs Open your members area

New to Discord? Download it here, it also works in the browser.

Four steps · a few minutes

0 of 4 done

  1. 02

    Claim your Pro role

    Added when the link goes through

    Linking adds your Pro role, and the role is what opens the Pro channels, including the V2 monitor dashboard and the drop alerts. Discord hides most channels until you turn on Show All Channels, so tap the server name at the top and switch it on.

    Role not showing
    The username from checkout may not match your account. Run /link email: your@email.com in #🤖｜bot-commands with the email you paid with, and it connects on the spot.
    On this website
    Log in with Discord and your members area opens for your role: your dashboard, the library and the calls. If a page still says members only, press Refresh membership status in Help.
    Still stuck
    Email support@resellvault.co.uk and we'll sort it.
    Log in with Discord Open #🤖｜bot-commands
  2. 03

    Open your members area

    On this website · sign in with Discord

    Everything for your membership is in one place here on the site, in five places that sit along the bottom of your phone: your Dashboard, the Library, Calls, Help and Billing. Sign in with the Discord account you paid with and they open for your plan.

    Start the Module Centre Open your dashboard
    Module Centre
    Ten short videos, about 22 minutes in all, from the server tour to your first cop. Start at module one and each one ticks off as you watch it.
    Library
    Every guide and document in one list with one search, with the Module Centre at the top. Open the library.
    Help
    Your first week in order, step by step, and how support works, in Help. Your ticks on this page carry over to it.

    Then install the RV Companion app

    The app holds your bot credentials, which the V2 monitor asks for when you set your first filters, and it tracks your stock, profit and shipping labels. Sign in with Discord.

    App StoreGoogle Play
  3. 04

    Open your private support ticket: this is the important one

    The bot has opened a private channel just for you in the server, and only you and the team can see it.

    • Watch the video at the top first. It's under a minute and covers exactly what to do before anything else.
    • Then send us a message. A real person from the team reaches out to every new member: tell us what you're looking to flip and we'll point you at the right setup. No question is too small.

    Members who say hello in their ticket get set up fastest, so use it.

    Need help later? Every new ticket starts in #❓｜support

    Your welcome ticket is marked inactive after 24 hours without a message and removed 12 hours after that. From then on, the ticket panel in #❓｜support is the one place a ticket opens.

    1. Open #❓｜support near the top of the Resell Vault server.
    2. Press 💎 Open VIP Ticket. Pro and Elite members use the VIP button.
    3. Pick what it's about: Technical Support, Reselling Help or Billing/Payment.
    4. Join RV Support with your one-time invite. It works once and lasts 15 minutes, and if you're already in there this step is skipped.
    5. Your ticket opens on its own and the bot DMs you the link. Only you and the team can see it.

    Support hours · 10am to 6pm UK · Monday to Friday

    Open #❓｜support How tickets work

Know someone into reselling?

Refer a mate and you get £20 off your next renewal, and they get £10 off their first month of Pro. It stacks with every friend you bring. Once you're set up, create your personal code in the server.

Create your code in #refer-a-friend

Counts when your friend subscribes to Pro and enters your code at checkout. Share it with friends directly rather than posting it in the server.