Contact · Resell Vault LLP

Contact Resell Vault

The quickest way to reach the team is a private support ticket in the Resell Vault Discord. You can also email us, and you can change or cancel a plan at any time, starting from the billing page. Support hours are 10am to 6pm UK, Monday to Friday. Outside those hours the owners and the helper team are online too, so you can still ask anything.

How do you reach the Resell Vault team?

  • Discord · preferred

    Open a support ticket

    Go to the support channel in the Resell Vault Discord and open a ticket from the panel there. Pro and Elite members use the VIP ticket button. Tickets are private, the team answers them in the RV Support server, and the bot sends you the link when yours opens. If you are not in the Discord yet, join it first: the free tier costs nothing.

    Open the support channel Join the Discord
  • Email · general

    contact@resellvault.co.uk

    General questions, refund requests, and requests about your personal data, such as deleting it.

  • Email · technical

    support@resellvault.co.uk

    Technical support with the monitors, the bots and the RV Inventory app.

  • Billing · self-serve

    Manage or cancel your plan

    Change or cancel your subscription at any time, starting from the billing page, which guides you through it, and the cancel page walks through it. You keep the paid features until the end of the period you have paid for.

If a problem is not sorted out, the terms say it goes to management for review within 14 days.

Most questions are answered in the FAQ, and who runs Resell Vault, what it costs and how refunds work are set out on Is Resell Vault legit?